Refund & Return Policy
At SOVARAM, we value customer satisfaction and strive to provide high-quality products. If you are not fully satisfied with your purchase, please review our Refund & Return Policy below.

1. Return Eligibility
   You may request a return within 7 days from the date of delivery if:
   The item received is damaged, defective, or incorrect.
   The product is unused, unwashed, and in its original condition.
   All original tags, packaging, and accessories are intact.
   Items returned without original packaging or showing signs of use may not be accepted.
2. Non-Returnable Items
   The following items are not eligible for return or refund:
   Products purchased during sale or clearance offers
   Customized or personalized products
   Used, washed, or damaged items caused by customer handling
3. Refund Process
   Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
   If approved:
   Refunds will be processed to the original payment method.
   The refund amount may take 5–10 business days to reflect in your account, depending on your bank or payment provider.
   Shipping charges are non-refundable unless the return is due to our error or a damaged product.
4. Exchange Policy
   We offer exchanges only for:
   Wrong product delivered
   Damaged or defective items
   Size replacement (subject to stock availability)
5. Cancellation Policy
   Orders can only be cancelled before they are shipped. Once the order has been dispatched, cancellation requests will not be accepted.
6. How to Request a Return
   To initiate a return or exchange, please contact our support team with your:
   Order Number
   Product Details
   Reason for Return
   Product Images (if damaged or defective)
   Contact Us
   Email: sovaram.info@gmail.com
   Phone:+91 8798019698 / 03432538032
   Our support team will assist you with the return procedure as quickly as possible.
   Last Updated: May 2026